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Vertical Solutions

Coventa for Telecom

Telcos face flat revenue, 5G/fiber capex and complex networks — demanding autonomous operations and AI-monetized services to defend margins.

Network complexity & opexFlat ARPU, high capexChurn & service assurance5G/edge monetization

Flagship play

Lead with Resolve™ — autonomous NOC, service assurance and self-healing networks across OSS/BSS.

The platform is horizontal; value is captured vertically. We sequence a focused POC, prove the outcome, then scale into a multi-year, outcome-priced managed service across the estate.

Systems, outcomes & compliance

Built for your estate and your regulators.

Key systems we integrate

OSS/BSS, Amdocs, Netcracker, ServiceNow, SolarWinds, 5G core

Headline outcomes

Lower network opex, higher uptime, reduced churn, faster assurance

Compliance & standards

Telecom regulatory, data-privacy, lawful-intercept controls

Signature solution

Beachhead: service assurance & NOC incident triage — network changes stay human-Accountable.

Agents correlate alarms, suppress noise, diagnose probable cause and draft the runbook; a NOC engineer approves any network-affecting change. Built on Resolve™ + Fabric™ over OSS/BSS / EMS-NMS / ticketing / observability, with model-routing failover for resilience and an immutable audit on every change.

Named POC scope

One alarm / incident domain · proof metric ≥ 60% alarm-noise reduction with assisted resolution · ~8–12 weeks · exit on an FDP-A4-verified business case.

Vertical XLAs

Engineer effort, time-to-restore and auto-remediated outcome-linkage instrumented today; SAIDI/SAIFI-type availability instrumented-on-roadmap once network telemetry is wired.

Regulatory mapping

ISO 27001 / SOC 2 (in progress, dated roadmap), network change-management + audit (in progress), data residency (in progress), lawful-intercept / privacy isolation (by design).

Sub-segments

Tailored across the Telecom value chain

Network Operators

Autonomous NOC, service assurance and self-healing networks across OSS/BSS.

Cable & Broadband

Agentic customer care and field-service workflows on a network + customer data fabric.

Towers & Edge

Digital twins of networks and edge sites with field-robotics and drone inspection.

Prove the outcome on your own estate.

Let's sequence a focused Telecom POC into a multi-year, outcome-priced managed service — you pay for results, not headcount.